We aim to process and ship orders as quickly as possible.
uk Orders placed during regular business hours (Monday through Friday, 9:00 a.m. to 5:00 p.m. GMT+1) are typically processed and shipped to arrive within 3-5 Business Days.
Please allow for an average of one additional business day for processing.
During peak holiday periods, orders can take a little longer to process and ship.
If your shipping information does not match your billing information, there may be a delay in order processing.
For consumer protection, all orders are subject for review, including credit card authorization and verification.
On occasion, this may cause a slight delay in processing your order.
Your patience is greatly appreciated.
Business days are limited to M-S 9:00 a.m. to 5:00 p.m. GMT+1 not including holidays.
ONLINE RETURN & EXCHANGE POLICY
We guarantee to refund any item you are not completely happy with.
Please return items in a saleable, unworn and undamaged condition in its original packaging within 14 days of receipt.
Refunds will be credited to your original method of payment and will exclude postage.
Please allow up to 14 days for your refund to be processed from the day you return the products.
We recommend any returns posted, are sent by recorded delivery
as we cannot accept liability for items that do not reach us.
We do not offer refunds in-store or on-line for any jewellery items purchased.
Refunds are not available on underwear and earrings due to hygiene reasons.